IT support built around how you actually work
Outsource part or all of your IT function to a competent, UK-based partner — delivered wherever possible through our proprietary AI, AR and NMS enhanced remote support software.
Everything an SME needs to run IT without the headaches
Outsource some or all of your IT function to a competent, UK-based team — delivered wherever possible through our AI, AR and NMS enhanced remote support software.
Network Management System (NMS)
Proactive, real-time monitoring that spots issues before your team ever files a ticket.
- Real-time monitoring of IT assets
- SNMP traps, alerts and performance uplift
- Unauthorised hardware & software change alerts
IT Infrastructure
Decades of UK experience sourcing, deploying and maintaining robust infrastructure.
- Hardware sourcing & deployment
- Configuration and ongoing support
- Vendor-agnostic, matched to each job
Service Desk
A fully outsourced desk that handles the everyday issues that slow your people down.
- Email, printing, connectivity & hardware
- Virus, malware and file access support
- 8×5 standard or 24×7 uplift cover
Managed Server & OS
A lightweight monitoring agent keeps the health and security of your servers in check.
- Constant server health monitoring
- Security breach & failed backup alerts
- Swift action to minimise disruption
Disaster Recovery & Backup
Your entire software suite protected with infinite retention — nothing lost, ever.
- Files, calendar, configs & folder structures
- Infinite retention beyond the 30-day norm
- Rapid, reliable restores when it matters
Cyber Security
Fully managed monitoring plus business-class hardware to keep your business safe.
- Firewalls & secure data storage
- Tested, hardened business-class kit
- Continuous security monitoring
SAAS — Inventory Management
Our cloud inventory platform — full visibility of stock, assets and suppliers from one dashboard.
- Real-time stock tracking & low-stock alerts
- Asset, supplier & purchase-order records
- Multi-location, cloud-hosted and secure
Choose the level of cover that fits your business
8×5 Service Desk
Standard
- Support during normal office hours
- Email, apps, printing & connectivity
- Hardware, virus & file access issues
24×7 Service Desk Uplift
PopularOptional
- Everything in 8×5, around the clock
- 24 hours a day, 365 days a year
- Weekends and bank holidays covered
Ready to make IT the easy part of your business?
Book a free assessment and we'll show you where remote-first, AI-assisted support can cut cost and downtime.