Home & Smart Home Support

IT support for your home, over your phone camera

Broadband, Wi-Fi, computers and smart home devices — sorted out remotely, so you don't spend a morning waiting in for an engineer.

What we help with

The everyday things that stop working

Broadband & Wi-Fi

Slow connections, dead spots, router setup and getting the whole house properly covered.

Computers & devices

Laptops, tablets, printers and phones — setup, updates, sluggishness and the things that stopped working.

Smart home kit

Cameras, doorbells, thermostats, hubs, lighting and speakers — installed, connected and talking to each other.

Security & backups

Keeping family devices patched, protected and backed up, without you having to think about it.

How a session works

Three steps, no app to download

01

Tell us what's wrong

Get in touch and describe the problem — no jargon required.

02

Tap the link we text you

It opens in your phone's browser. Nothing to download, no account to create.

03

Show us, don't explain it

Point your camera at the device. Our agent sees what you see and marks up exactly what to do.

In development

We are building AR guidance and Visual AI device recognition into these sessions, so more home fixes can eventually be walked through without an agent on the line.

Ready to make IT the easy part of your business?

Tell us what you need — day-to-day support, a review of your current setup, or a conversation about the remote support platform.